English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
No withdrawal
Mediating Parties
XM
Issue
Unable to Withdraw
Requirement
Withdrawal
Settlement Amount
$801(USD)
Time
36day20hour

Mediation Status
Hong Kong2025-11-28
Automatic completion after timeout 
距离交易商最新回复已经30个自然日,期间用户未做进一步操作,系统已自动变更为“已解决”状态。如对处理结果有异议,可重新发起反馈。
Cyprus2025-10-29
Reply
XM
Dear Valued Client,
Thank you for choosing XM and for your support. Regarding the deposit issue you reported for account 689****0, we have promptly reviewed the matter. Our verification shows that a platform specialist has already contacted you by phone to provide an explanation. In addition, our customer service team continues to follow up on this case and will notify you as soon as any updates are available. We appreciate your understanding. Once again, thank you for your understanding and continued support. Should you have any further questions, please feel free to visit the official XM website and click the blue question mark icon in the lower-right corner to contact our customer service. XM provides 24/7 online customer support from Monday to Friday, and we are always happy to assist. you. Best regards.
Reply
Hong Kong2025-10-23
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2025-10-23
Verified
WikiFX Mediation Center
Verified
Hong Kong2025-10-22
Start Mediation
FX3639845016


USDT converted to USDC, resulting in withdrawal being blocked. Account frozen.



Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations

