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Resolved
Malicious account freezing
Object 
EC markets
Issue
Unable to Withdraw
Requirement
Withdrawal
Amount
$3,200(USD)
Time
114day0hour
Mediation Progress
MalaysiaTwo days ago
Solved after user's confirmation 
FX9191023762
FX9191023762Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
United Kingdom2025-12-17
Reply EC markets
我们公司近期发现一批通过EC Markets与Exness、StarTrade、Doo Prime进行对冲交易的客户，并且在上周四至本周进行批量化处理。
目前对相关客户已进行暂停交易及违规交易的处理，并已发送邮件告知相关客户。
客户仅需按照邮件信息，提交相关材料，即可获得金额回退（回退金额不超过客户自身本金）
Reply
Hong Kong2025-12-15
Contact Broker 
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-12-15
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Malaysia2025-12-14
Start Mediation FX9191023762
FX9191023762No withdrawal, account is frozen. I need mediation for withdrawal, I am very anxious right now.
Start Mediation
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