The customer service email response was quite timely. When I sent an email to ask about the specific differences between different accounts, the reply was just a few sentences, saying that the official website had detailed instructions.
Dear Customer, Thank you for your feedback. We would like to clarify that the screenshot you provided does not originate from an official EBC email response. At EBC, we are committed to a responsible and professional approach, and we strive to respond to every customer inquiry and assist with any issues encountered during platform use. If you have any further questions or require additional assistance, please feel free to contact our official customer service team. We are here to support you.
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原文
The customer service email response was quite timely. When I sent an email to ask about the specific differences between different accounts, the reply was just a few sentences, saying that the official website had detailed instructions.
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EBCの公式サイトからの返信
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