Account banned without reason

On September 14, 2025, they banned my account, claiming that I had violated Article 2.9 of their public offering agreement, which states that "the company prohibits customers from engaging in fraudulent activities that the company may consider to be part of customer behavior. These fraudulent activities aim to exploit operations not directed by the company, loopholes in the company's official website, speculation based on bonuses, and abuse of trading to gain profits, including but not limited to completing hedging transactions through different accounts and speculating on assets with liquidity difficulties. In such cases, the company reserves the right to terminate this agreement or reset the results of trading operations However, I believe that I have not violated any of the conditions described in it, and each order has a 5-minute cycle. Before the ban, there was a withdrawal request of nearly $3000 that had not been completed for more than 3 days. My ID is marcemous@gmail.com