Dear Valued Client, Thank you for reaching out to us regarding this matter. We understand the importance of your concerns and will address them with the utmost care. First of all, please be assured that we do not restrict client withdrawals in any form. To assist you further, could you kindly provide us with your registered email address or account details so that we may review this case for you? For clarification, please note that, in accordance with government regulations, clients residing in Malaysia are not permitted to open accounts with EBC. If you have specific concerns regarding any particular trades, please provide us with the relevant order details, and we will conduct an immediate investigation. We remain committed to providing all of our clients with a secure, fair, and transparent trading environment.