User Reviews List of MultiBank Group - WikiFX

Global Broker Regulation Inquiry App

WikiFX

Broker Search

English

简体中文繁體中文 English Pусский 日本語 ภาษาไทย Tiếng Việt Bahasa Indonesia Español हिन्दी Filippiiniläinen Français Deutsch Português Türkçe 한국어 العربية

All(740)

Positive(3)

Neutral(1)

Exposure(736)

Severe price fluctuations and irresponsibility

I have been a loyal customer of Multibank for a long time, but my recent experience has left me extremely disappointed. On January 20, 2025, Multibank's order matching system experienced a 20-second delay when closing orders at the profit-taking price, causing significant losses. This is not the first time; a similar error occurred two years ago, and Multibank refunded the money, but this time they took no responsibility whatsoever. I provided evidence showing that similar orders were executed immediately on other accounts and on rival platforms, but the Head of the Dealing Desk, Mr. Bilal, claimed that this was “normal,” contrary to Multibank's advertising about millisecond speeds. I reported this to support and management, but after two weeks, I still received no response. As an experienced Forex trader, I consider this a serious violation of order execution standards. I have lost confidence and decided to switch to another platform. I look forward to receiving an official response.

Intentionally depleting a customer's account

Don't trust them and don't waste the money you've earned on them. They offer RM (meaning support for VIP customers) for investments of $1,000 or more, but their main goal is to make you lose money. They get you to invest more through bad trades, and in the end, you lose all the money you deposited. I lost $2,000 on Multibank thanks to their “highly qualified” RMs. You earn your living through hard work, so never trust these people. I lost a lot of money, and they still tried to convince me to invest more. They may deceive you once or twice, but they can't keep deceiving you forever. I learned this lesson the hard way and hope this review helps someone avoid losing money. They offer RM with 1,000 USD, but constantly say, “1,000 USD is too little, deposit more.” I curse them. This is my negative review, and I take full responsibility for it.

Multibank refuses to pay the bonus as agreed

After six years of working with them, they suddenly refused to pay my account the bonus they had previously confirmed. They accused me of gambling simply because I received a 20% bonus worth exactly $100. Suddenly, I was labeled a gambler just because I closed my positions daily and became profitable??? When I asked them about it, they said that the system detected gambling behavior... even though I had been trading in exactly the same way for six years. And even if that were the case, I was taking risks with my own money, yet from their point of view, I was the one taking advantage of the 20% bonus? Meanwhile, that number pales in comparison to the arrogant attitude of the account manager, who bluntly told me they were doing me a favor by granting this bonus to my account? I absolutely do not recommend them and will never refer anyone to them. Only negative reviews.

My experience has been quite good over the last 5 years; any issue gets resolved through the CS email👻

CANNOT WITHDRAW CAPITAL EVEN IF YOU HAVE NOT TRADED

In early October, I requested a withdrawal from MultiBank. I deposited money but did not make any transactions, and now they are refusing to refund this deposit. Why is that? I contacted the chat manager, who promised to help if I removed the previous negative reviews of MultiBank. Even they don't understand why MultiBank won't give me my money back??? At this point, I suspect MultiBank is a scam. Please refund my money! My account ID is: 86***0 and the withdrawal request code is: 364806992.

Di xa cung be ban

Unable to withdraw capital

15 days ago, I requested a withdrawal of the $750 I had deposited into Multibank. I didn't trade because I read some 1-star reviews. However, I was still scammed by this platform because they refused to refund my money and didn't respond to my emails. I spoke with the account manager on August 16, who promised to help if I removed the review. I did remove the review, but there has been no response since. I hope everyone reads this warning so they don't get scammed like I did.

Please help me, I can't withdraw the money.

Always showing profits withdrawn to the account, but in reality, not a single penny was transferred. These profits are just virtual numbers; if you continue trading, they could burn out completely, and if you want to withdraw, it's impossible forever. Truly disappointed with a Forex platform that once enjoyed global trust and collaborated with celebrities, only to turn out to be a blatant scam, brazenly stealing customers' money.

Deliberately deleting customer information

Previously, promotional articles were heavily posted to advertise this Multibank platform, calling for many investors to join. Later, those articles were either removed or had their content altered, but the titles remained unchanged; investors can search on Google to verify. Initially, the platform accused clients of abusing bonuses to leverage large positions, while the nature of the bonus was to allow clients to open larger trades—thus, labeling it as abuse was contradictory. When it was discovered that clients only used about 1/10 of the leverage the platform claimed, the platform found another reason to accuse them. The pattern repeated: losing clients were ignored, while winning clients were accused of abusing bonuses to... misappropriating funds. In the end, the platform deliberately deleted all account history information of customers to erase traces and avoid legal liability.

Too many trading conditions

The platform used the unreasonable excuse that 'transactions must be held for at least 15 minutes (900 seconds) to be valid,' so all early closing orders were canceled and profits were confiscated. This is just a pretext because their profits were too large, and the platform deliberately sought reasons to seize funds. The community should be warned to stay vigilant, as Multibank shows signs of blatant fraud, arbitrarily confiscating profits and seizing customers' assets.

Unable to withdraw

Multibank engages in fraudulent behavior by deliberately making it difficult for users to withdraw their money. When losses occur, the account is quickly debited and requires additional deposits to maintain the minimum balance, but when there are profits, withdrawals are impossible. Withdrawal requests are continuously rejected, with no response received via email. Even trading accounts and IB accounts have their withdrawal functions locked. The account opening process is very quick, but when it comes to withdrawing profits or capital, it is delayed and completely ignored. This behavior indicates that Multibank is fraudulent, deliberately withholding customers' money. An untrustworthy platform!

Write a comment

Say something

Comment

Most Comments of the Week

TAEBANK
CARLTON
MONAXA
Skyriss

4
capital.com

5
Plus500

6
Curmex Capitals

7
BRIDGE MARKETS

8
SeaPrimeCapitals

9
Axi

10

To view more

Please download WikiFX APP

Download on the

WikiFX (Global)

Download on the

WikiFX (Hong Kong)

Download on the

Google Play

Download Apk

WikiFX Ultra（80M）

Download Apk

WikiFX Mini（20M）