Exposure
IEXS's trading system is worse than the metro during monsoon. Last week, when the Reserve Bank of India announced its decision on interest rates, I was trading USD/INR when the system suddenly stopped for seven minutes. When it recovered, my stop-loss order at 83.20 was executed at 83.65, meaning I suffered a loss of ₹1,35,000 due to a 45-point slippage—that's my consulting fee for three projects. The other platforms I was logged into had no issues.
IEXS claims its "smart trading signals" have an "85% accuracy rate." I followed them on 15 trades, 12 of which ended in losses, totaling ₹3,90,000 in losses. One signal told me to short USD/INR at 84.10, but it rose to 84.60, resulting in a 50-point slippage and my position being wiped out. In a Telegram group of Indian traders, I faced the same issue, and IEXS only sent an "apology" without any compensation. They are scamming people in India.
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