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Be careful! The account manager can change bank rules at will! No oversight!

叶子7137
3-5 years
Unverified

Exposure

Third-party transfers were supported when opening the account. It seemed friendly at first. But soon after all funds were deposited, their attitude changed. They no longer support third-party transfers. The transfers I'm referring to are transfers to third-party personal accounts—not risk funds or transfers to other trading platforms, let alone money laundering. Moreover, their official website still states that third-party transfers are supported. I am a frequent trader, but the account manager outright declared: 'We do not support or provide third-party transfer services,' and refused to give any reason. Be cautious: Swissquote Bank's account managers can set their own rules, disregarding the bank's policies. Even complaints won't resolve the issue. This indicates that the bank's management tacitly allows account managers to restrict user account functions without justification, ignoring bank rules. Depositing money is very convenient, but withdrawing it is extremely difficult. Contacting the account manager is futile—they simply ignore you. This bank is completely dishonest and behaves with a 'big business bullying customers' attitude. The account managers are very impolite. Unlike other brokers like Interactive Brokers and XM, which reply to emails 100% of the time and are honest, professional, and at least respectful to clients, Swissquote is the most arrogant and rude platform I've ever traded with. Their lack of integrity and bullying of customers is self-destructive.

Original

小心!客户经理可以随便改银行规则!不受监管!

开户时支持第三方转账。开始时也算友好。全部入金后很快变脸。不再支持第三方转账。我这里说的转账是转账给第三方个人账户,不是风险资金也不是转给其它交易平台。更不是洗钱。而且其官网至今写着支持第三方转账。我还是经常交易的用户。但客户经理直接宣布:不支持也不提供第三方转账服务。且拒绝给出原因。 大家要小心:瑞讯银行的客户经理可以自定规则不受瑞讯银行规则的约束。即使投诉也不给解决问题。这说明这个银行管理者默认客户经理可以不守银行规则不给任何理由限制用户的账户功能。钱进去时非常方便,要想把钱提走太难了。联系客服经理,根本不搭理。 这个银行完全不诚实,而且以店大欺客的嘴脸,客户经理很不礼貌。像其它如盈透和XM 邮件都是百分百回复且非常诚实专业,至少尊重客户。瑞讯是我交易过的最傲慢粗鲁的平台。他们这样不诚信和欺凌客户是自毁前程。

2023-07-18

Germany

Scam

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