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اردو
Resolved
Fake market caused forced liquidation.
Mediating Parties 
XM
Issue
Severe Slippage
Requirement
other
Settlement Amount
$500(USD)
Time
34 day 13 hour 50 Minutes 36 s
Mediation Status
Hong Kong2020-05-11
Automatic completion after timeout 
WikiFX Mediation Center
WikiFX Mediation Center30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2020-04-11
Reply XM
You can also contact the platform directly
Reply
Hong Kong2020-04-10
Appendix 
FX8069203865
FX8069203865I sent you multiple proofs of market comparison, and the right of interpretation is yours. This is your attitude towards customers. There is no evidence to prove that your market is consistent with the normal.
Appendix
Cyprus2020-04-08
Reply XM
Compare with other platform data ... Trading on XM needs to be quoted from our platform
Reply
Hong Kong2020-04-07
Appendix FX8069203865
FX8069203865The empty single burst at the highest point of XM all day, when the normal market has fallen by 700 points
Appendix
Hong Kong2020-04-07
Contact Broker WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2020-04-07
Verified WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2020-04-07
Start Mediation FX8069203865
FX8069203865The market here sharply differed from the international market, the customer blamed which on the expanded spread. They kept holding off time, leading to account cleared next day.
Start Mediation
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