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اردو
Resolved
Serious slippage resulting in my loss
Mediating Parties
XM
Issue
Severe Slippage
Requirement
compensation
Settlement Amount
$8(USD)
Time
34day10hour

Mediation Status
Hong Kong2023-06-05
Automatic completion after timeout
WikiFX Mediation Center
30 calendar days elapsed after the broker’s last response. Without user follow-up, the ticket auto-updated to Resolved. Resubmit feedback if you dispute the result.
Cyprus2023-05-06
Reply
XM
Dear customer, please reach out to platform customer service.
Reply
Hong Kong2023-05-05
Contact Broker
WikiFX Overseas Customer Service
Contact Broker
Hong Kong2023-05-05
Verified
WikiFX Mediation Center
Verified
Singapore2023-05-01
Start Mediation
SANZHISHOUYAOGUAI
I set stop loss at 1.10100, but it has not closed my order at 1.10042 and resulting my loss. I need an explaination

Start Mediation
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2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
