Dear customer, if you believe your order has been affected, please email us from your registered email address at support.cn@icmarkets-cs.com for us to investigate your transaction. The subject of the email should be "Request for Trade Investigation." In the body of the email, please provide your trading account and order number, along with a brief description of your inquiry. We expect to respond to you within 3 to 10 business days. Thank you for your support and understanding.

It's a scam and it did not reduce the stop-loss point I set. Prior to this, my order was opened at a price of $20 on August 2, 2025.

There is cheating me in opening an order deviating from the point of the current chart from the image opened it is far from the opening point cheating me I'm sad not thinking it would happen with such a trustworthy broker very regretful not trustworthy at all