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اردو
Resolved
Fund deposited but lost
Mediating Parties 
IC
Issue
Unable to Withdraw
Requirement
compensation
Settlement Amount
$7,000(USD)
Time
32day0hour
Mediation Status
Hong Kong2025-03-09
Automatic completion after timeout 
距离交易商最新回复已经30个自然日,期间用户未做进一步操作，系统已自动变更为“已解决”状态。如对处理结果有异议，可重新发起反馈。
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Hong Kong2025-02-06
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Hong Kong2025-02-06
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Hong Kong2025-02-05
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FX1608513342
FX1608513342I deposited a fund of USD 7,000 via crypto network into my IC Markets account, which I have done the similar deposit successfully before. However, I found the fund was not showing in my account balance, but held in the network. IC Markets refused to offer help or provide any solution to get the money back into my account.
Ref: Case 00312744
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