English
简体中文
繁體中文
English
Pусский
日本語
ภาษาไทย
Tiếng Việt
Bahasa Indonesia
Español
हिन्दी
Filippiiniläinen
Français
Deutsch
Português
Türkçe
한국어
العربية
اردو
Resolved
Account banned without reason
Mediating Parties
PGMarkets
Issue
Unable to Withdraw
Requirement
explain
Settlement Amount
$15,000(USD)
Time
36day20hour

Mediation Status
Hong Kong2025-05-09
Resolved
WUYUEDEXUE
Australia2025-04-09
Reply
PGMarkets
After a rigorous and in-depth investigation, the cause of this incident has been determined to be an organized and premeditated act by a group of professional illegal trading teams specializing in market manipulation. It has been confirmed that this team (ID: 64061, Wang Wenlong, ID number: 410102198709240118, email address: 3374089181@qq.com) used multiple trading accounts.
Under the guise of team deposits and market development, this team demanded the use of their recommended copy trading plugin, which required a delayed display of copy trading functions. They then utilized computer hacking techniques to maliciously attack the EA (Expert Advisor) intelligent trading system server, tamper with order data, and create large volumes of transactions. This resulted in losses for some client accounts, severely damaging client interests and the company's reputation.
This is a special statement: www.pgmfx.com is a business regulated by licenses registered in St. Lucia (Registration No: 2024/C076) and South Africa (Registration No: 2020/586251/07) under FSCA No. 54000.
Upon review, the client's deposit was 10100, withdrawal was 13443, and third-party transfers amounted to 20226. The client's total withdrawal amount exceeds their deposit amount.
Reply
Hong Kong2025-04-03
Contact Broker
WikiFX Overseas Customer Service
WikiFX Overseas Customer ServiceContact Broker
Hong Kong2025-04-03
Verified
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-04-02
Start Mediation
WUYUEDEXUE
In December 2024, after depositing, I did not make any trades throughout December. As a result, the platform claimed there was some malicious event on December 30th and froze my account. It would be understandable if someone had used some software or plugin to trade and profit, but my account had no trades at all. Why freeze my account and refuse to allow withdrawals? Now they no longer reply to emails. It's simply a rogue platform.
Start Mediation
Statement:
1. The above content only represent personal view, do not represent WikiFX's position
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
2. Unauthorized reprints of cases in this platform are prohibited. Offenders will be pursued their legal obligations
