Dear Valued Client, thank you for choosing XM and for your continued support. Regarding your complaint about account #68809270, we promptly conducted a thorough review and liaised with the relevant departments. After careful verification, we regret to inform you that the decision concerning your account cannot be altered. Please kindly adhere to the terms outlined in the important notification email sent to you on June 11, 2025. We sincerely appreciate your understanding and trust in XM. Best regards.

This platform is unusable. I am an agent, and they closed my agent backend without any reason. The funds cannot be withdrawn either, and customers are greatly affected. This is fraud.