Dear Valued Client, thank you for choosing XM and for your trust in our services. Regarding your complaint about account #68835912, we would like to inform you that our response was already sent to your registered email address on June 26, 2025. Please refer to the details provided in that email for further clarification. Once again, we sincerely appreciate your understanding and support. Should you have any additional questions, please feel free to visit the official XM website at https://wwwxmforexcn.website/cn and click the blue question mark icon in the lower-right corner to contact our customer support team. XM offers 24/5 live support (Monday to Friday), and we are always happy to assist you. Best regards.

Initially, my position size was only 0.01 lots, but it unexpectedly increased to 0.1 lots. I’d like to review the specific trade logs for clarification.

I initially had 0.01 lots suddenly became 0.1 lots and slippage severe