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اردو
Resolved
The stop loss price was not reached, but my order was stopped out.
Mediating Parties 
Exness
Issue
Others
Requirement
compensation
Settlement Amount
$100(USD)
Time
31day4hour
Mediation Status
Hong Kong2025-09-05
Resolved 
FX3933525094
FX3933525094Sensitive Information
This content involves sensitive information, so it's hidden by WikiFX
Hong Kong2025-08-05
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Hong Kong2025-08-05
Verified 
WikiFX Mediation Center
WikiFX Mediation CenterVerified
Hong Kong2025-08-05
Start Mediation FX3933525094
FX39335250942025.08.04 17:01:37 Short USD/JPY at price 147.055, stop loss at 147.300
2025.08.04 21:05:46, the price did not reach the stop loss level, but the platform forcibly stopped out. Request the platform to provide a reasonable explanation and compensate for the loss.
Start Mediation
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