Can We Trust AETOS?

Founded in Australia in 2007, AETOS Group is a one-stop global investment services broker for individual and institutional investors. AETOS focuses on fair, efficient and intelligent services and a global investment ecosystem built with innovative financial technology, allowing investors to trade online at multiple levels.

AETOS offers its clients a wide range of trading instruments, including forex, precious metals, indices, commodities and stocks.

Today AETOS has physical offices in three countries - Australia, the UK and Vanuatu - and has users in more than 100 countries.

AETOS has also won many industry awards, such as the “Best Global Introducing Broker Support Program Award”, “Most Trusted Forex Broker in Asia”, “Best NDD Forex Broker Award”, and “Best Forex Broker” and “Best MT4 Broker Award”.

Account Types:

AETOS offers 2 types of accounts:

1) General account: The minimum pip is from 4 pips. The minimum opening capital is USD 50. The default leverage is 2% of the margin for precious metals and 0.25% of the margin for currency pairs.

(2) Advanced Account: Tailored for high net worth clients; spreads start from 1.2 pips for FX and 26 cents for XAUUSD. The minimum opening capital is USD 50. The maximum leverage is 400 times.

Deposits and Withdrawals:

AETOS accepts bank wire transfers, local transfers and e-wallets (Skrill, Neteller, Paytrust, etc.), and QR mobile internet banking as a deposit method. Clients can log in to the client terminal anytime to choose the appropriate deposit method.

As for withdrawals, AETOS will process withdrawal requests within one business day. The withdrawal time depends on the bank's processing speed, usually 1-5 business days.

No commission or handling fee is involved in withdrawing or depositing on the AETOS platform. However, if a payment system provider charges transaction fees or commissions, they are to be borne by the customer. In addition, AETOS does not accept third-party payments. Any funds injected into a trading account by a non-trading account holder will constitute a third-party payment.

AETOS provides USD accounts. Any deposit in non-trading account currency will be adjusted by the market/bank's real-time exchange rate and will be settled in the account currency.

Trading Platform:

AETOS currently only offers the MT4 trading platform (mobile and desktop versions), one of the most popular and acclaimed financial trading software in the trading market, offering flexible trading functions and quotes, charts, indicators, alerts, news, email communications, etc.

Customer Service:

AETOS provides online customer service in multiple languages so that customers can get the support and assistance they need whenever they need it. The company has physical offices in many countries and provides local customer service numbers. Users can visit the AETOS website or email cs_markets@aetoscg.com for assistance.

WikiFX's Verdict:

AETOS currently claims that it is regulated by:

• Australian Securities and Investments Commission ASIC (AFSL 313016)

• The Financial Conduct Authority FCA (592778)

Moreover, AETOS asserts that its client funds are held separately from the company's balance sheet in segregated trust accounts and protected by negative balances.

WikiFX is a global forex broker regulatory query platform that houses verified information of over 45,000 forex brokers. We research, review and rate forex brokers from various aspects to prove their credibility.

From here, it is stated that AETOS has a WikiScore of 7.06 out of 10. WikiFX found that the FCA license, which AETOS claims to possess, has exceeded its validity which could have been one contributing factor that brought down the score. Also, towards the end of 2022, AETOS received several complaints from users who could not withdraw their funds.

As of now, WikiFX has not received any recent complaints about this broker. It could be suggested that AETOS has resolved its issue.