Octa

FX1242016544

Unverified

Indonesia

Good evening, I'm Rico Nurhidayat and I want to express my issue regarding the inability to withdraw funds for almost 2 weeks. I've contacted the customer service of the platform, and they only provided reasons that funds are being processed by the Finance Department and asked to wait without any clarity. I was informed that my account is under investigation. I was advised to send an email, which I did, but received the same responses. A few days later, the platform responded stating that the deposit amount is not larger than the profit gained, leading us to the conclusion that we must deposit a substantial amount to ensure smooth fund withdrawal, because the smaller deposits we have made are quite difficult.

FX3478476492

Unverified

Singapore

OCTAFX Are SCAMMERS! AVOID THEM AT ALL COSTS! they repeatedly charged me extremely high withdrawal fees, rejected my withdrawal multiple times by forcing me to make more and more trades before I could withdraw my capital in my Octafx account! TOTAL Cheats and OCTAFX CANNOT BE TRUSTED!!!

GardaSaragih

Unverified

Indonesia

This has been really nice and I like how I easily can work with this broker and not feel overwhelmed. :-) The support has been helpful for the few times I reached out to them.

Positive

In a week

Ka_small44

Unverified

Malaysia

Octa buys with its transparency and affordability of forex trading. But still I can’t call their spreads the lowest I’ve seen. For example, attached picture from the Asian session I usually trade. 1 pip seems a good deal still expected it lower IDK Still a suitable choice for me. Good platform, fast withdrawal approvals by email, I like my experience here anyway Just opinion

Positive

07-12

AhmadSaputra

Unverified

Indonesia

Really one of the best brokers when it concerns costs of trading Basically, only spreads which are lower than market average My theme was swaps, precisely lack of swaps allowing me to trade in swing style for almost free paying small amount for spreads😉 But what about being versatile?! For swing traders is safe heaven but for scalpers… Major problem, no zero spreads accounts. I wanted to expand my strategies there!

Positive

07-05

AbijahSilaban

Unverified

Spain

Octa provided a good service overall. Smooth deposits and withdrawals, not much of execution problems. Transparency is all about them. Though, for me, it was a significant drawback that I couldn’t control costs of trading. I focus on scalp trades and need some sort of stability, which obviously can’t be achieved by variable spreads. I would be happy if they added zero spreads accounts with fixed commissions.

Neutral

06-27

IzzaHamid

Unverified

Malaysia

For some reason, my login info keeps resetting, this is making me upset. I'm not even connecting from other devices, its the same laptop. But about every month, it keeps suggesting I confirm all my info once again. Trading is good, the USD-based pairs, and pairs with NZD/AUD work well, I think Octa has bigger reach in SEA region, and I think the quotes are maybe coming from that region too. They're also good with crypto I've noticed. Just the website logs me out...

Neutral

06-19

AndileDlamini

Unverified

South Africa

Signed up to try out Octa a while back. Setup didn’t take long, but figuring out the extras took some time. Still learning how everything works together. Had a few moments where the charts didn't update as expected but nothing crashed. Support got back, just not fast. Works, but not super smooth for beginners.

Neutral

06-12

BhekiSibanda

Unverified

South Africa

For those who don’t have any clue about their reuptation, let me tell you something. This broker is regulated by CySec, one of the most authoritative entities in the world. I trust them 100%!!! Most of all, i like their new AI chart feautre that saves me so much time and I don’t need to analyze anymore on my own. That tool is able to give you the most accurate patterns and support and resistance levels. It showed a triagnle and I made a nice profit.

Positive

06-06

teeto

Unverified

United States

Octa is actually a very good all round broker which can operate at the level of other top broker in the industry. Offereing 10s of tradeable instruments with very low spread and fast execution. Pretty impressive for me.

Positive

06-05

kween

Unverified

United States

I have to give it up for OCTA, its been 2 years of trading with them on my MT4, and no issues at all. Fast execution speed No lagging Low spread

Positive

06-05

SyazwanNasir

Unverified

Malaysia

I depocited around 110$ in my local currency cause I was expecting the 10 to go to fees. SOmehow I got almost exactly 110, so I guess the conversion rate is pretty good here. Only that it took 3 HOURS to arrive, and even longer when i decided to withdraw the money And the bonus... oh it's not 100% like some other brokers, it's just 50 which is a real shame tbh.

Neutral

05-17

RAKHI7513

Unverified

India

PLEASE DO NOT OPEN ACCOUNT WITH THEM THEY DO NOT ALLOW WITHDRAWAL OF FUND NO RESPONSE FROM SUPPORT TEAM PLEASE STAY AWAY FROM THEM MULTIPLE WITHDRAWAL REQUESTS NOT PROCESSED BY THEM.

FaadiN

Unverified

Singapore

Let’s begin with that octa is a good broker. I’ve been trading with them for 2 years, to prove this fact. But, the ideal one, no I think, is too early to call it with such statements. I liked the conditions- good numbers on leverage, spreads and zero in the graph in swaps graph. Still, something is missing. IDK, maybe some platforms, like tradingview or ctrader, or some pro perks, like super leverage.

Neutral

04-30

FX1242016544

Unverified

Indonesia

Hello, my name is Rico Nurhidayat. I would like to convey some difficulties regarding the withdrawal of my funds in my Octa account, which cannot be done. My account has been blocked by Octa, and I am unable to withdraw approximately $1623. I have also contacted them through customer service and email, but they stated that they cannot refund the funds and the account remains blocked. This incident occurred from February 10, 2025, until now, March 19, 2025, and there has been no solution from the broker's side. I kindly request if there is any solution to my problem. 🙏🏻

DeKang

Unverified

Singapore

Yes, it is a popular platform and it is a no brainer to offer it. However, what matters is that Octa offers MT5 and takes care of good execution and good speed of traders’ actions there. I can test how my EA run here even better than in m4.

Positive

03-11

AtengWeisheng

Unverified

Thailand

What's an advantage of this app is taht tehy have suppor 24/7 integrated into it and you can adress them if you have any issues. One downside is that you cannot withdraw money at any time.

Neutral

03-03

feairus

Unverified

Malaysia

I had deposited money. they took my money.my Bak already deducted my money .I have the evidence.

FX1242016544

Unverified

Indonesia

Good evening, my name is Rico Nurhidayat and I would like to address the issue of withdrawal that has been unable to be processed for almost 2 weeks. I have also inquired about this issue with the customer service on the platform, but they only provided the reason that the funds are being processed by the Finance department and asked me to wait. However, there is no clarity and I am only told to wait. I contacted them the next day and received the same reason. I was also notified that my account is under investigation. The customer service also suggested sending an email, which I have done, but the response remains the same, that I have to wait and my account is still under investigation. After a few days, I confirmed through email and the platform commented that the deposit amount is not greater than the profit obtained. This led us to conclude that our subordinates must deposit a large amount in order to facilitate the withdrawal process. Therefore,

FX2376161508

Unverified

Indonesia

My fund withdrawal is being complicated, I have to request transaction documents from July 2024 until now, February 2025, with reasons for security, etc. I have withdrawn since the 11th until now, but it hasn't been credited.

Chunkymilly

Unverified

Nigeria

I've used octa for 3 years now and I can attest to it being the best broker I've ever used and very easy to withdraw regardless of your location and the withdrawal method you want to use

Positive

02-17