Important Statement on the Authenticity of WikiFX Score and Broker Reviews

WikiFX is committed to enhancing transparency and security in the forex industry through technological means and publicly available data. We firmly believe that fair information disclosure and a scientific evaluation system can genuinely safeguard investors rights and boost the healthy development of the industry.

Throughout our journey, we have frequently encountered misunderstandings, misinterpretations, and even malicious slander. This precisely reflects how fraudulent promoters fear the “exposure” of truthful information to investors. In the face of stigmatizing attacks by unscrupulous brokers, we adhere to using publicly available materials and authentic data as our tools to restore the truth and uphold the bottom line of fairness and justice.

1. WikiFX Score Based on Publicly Available Information Cannot Be Manipulated

WikiFX scoring system operates independently and is in no way linked to partnerships or payments. Score adjustments are entirely based on a five-dimensional model, covering:

• License Index: Verifies the authenticity, authority level, and accuracy of licenses to ensure they truthfully reflect a brokers compliance qualifications.
• Regulation Index: Examines the validity of regulatory information and historical penalty records, revealing a brokers performance in regulatory compliance.
• Risk Control Index: Measures a brokers risk management capabilities through indicators such as abnormal trading rates, public sentiment monitoring, and complaint response.
• Business Index: Focuses on operational stability, product diversity, and business continuity, reflecting a brokers business strength and growth potential.
• Software Index: Evaluates the stability, security, and user experience of trading platforms, providing investors with intuitive references.

WikiFX Score presents complex broker conditions in a simple and intuitive manner to global investors, helping them comprehensively understand a brokers credibility and strength. This provides the industry with an objective, transparent, and fair evaluation criterion, making the foreign exchange trading environment simpler and safer.

2. All Broker Reviews Based on Factual Evidence and Genuine User Experiences

WikiFX review system employs a real-name verification + content moderation mechanism. Negative reviews must provide relevant supporting evidence and undergo manual verification.

Since its inception, WikiFX has invested significant resources to protect the platform from abuse, strictly prohibiting fake reviews. We have implemented a content detection system and manual review mechanisms. The system automatically flags abnormal behaviors such as “high-frequency operations from the same IP” or “concentrated reviews from newly registered accounts,” triggering manual rechecks.

✅ Over 1,500 abnormal review attempts are intercepted daily, including abnormal IP access, concentrated review spamming, and suspicious login traces.

✅ In 2024 alone, over 1.43 million invalid reviews were intercepted, with the system triggering 62,000 manual rechecks.

✅ Over 11,000 accounts linked to fake reviews were permanently banned, and 96 public risk warnings were issued against associated brokers.

If WikiFX discovers any broker or third party engaging in malicious review manipulation, we will publicly issue risk warnings and permanently ban their accounts and access.

We are continuously strengthening our review management system, exploring more anti-cheat mechanisms, and cracking down on any attempts to “manipulate reputation” to maximize the credibility, authenticity, and anti-manipulation integrity of platform information.

3.Resolving User Concerns, the Only Possible Way to Remove Negative Reviews

Unless confirmed by the user themselves, WikiFX does not grant anyone the authority to delete reviews. All complaints will only enter a “Folded State” after the issue is properly resolved and confirmed by the user. Authentic user reviews are the foundation of WikiFX; the platform has never—and will never—accept payment to delete reviews.

Partnered brokers enjoy no privileges in review removal! It is important to note that to encourage brokers to actively address investor concerns, we offer an “Complaint Mediation Window” to those proactively handling user complaints. Once a broker is confirmed to have begun addressing an issue, the relevant complaint content will temporarily enter a “Folded State,” though the review is not deleted. The platform actively tracks the resolution progress; if the resolution fails, the content is automatically restored to public view.

Supplementary Explanation on the Complaint Mediation Window

A. Rule of the Complaint Mediation Window

The complaint mediation window is not a “privilege” for partners but exists because partnered brokers authorize WikiFX to oversee the entire complaint resolution process. WikiFX provides real-time feedback on complaint statuses and facilitates communication—this is both a service for partners and a safeguard for investors. The platform rigorously verifies evidence submitted by brokers, such as refund receipts, settlement agreements, and communication records, to ensure genuine progress in issue resolution.

B. Why Non-Partners Do Not Have the Mediation Window

Non-partnered brokers do not open their complaint resolution processes to the platform, making it impossible to verify their willingness or progress in resolving issues. Unless the user voluntarily withdraws the complaint, the platform has no authority to unilaterally fold the content, as doing so could conceal risks.

Finally, WikiFX Reiterates:

We stand firmly on the front lines of protecting forex investors rights. We welcome scrutiny but reject slander. We reserve the right to pursue legal action against any new false accusations.

We believe that transparency in information is the foundation of trust, and trust is the root of sustainable and healthy development for the entire forex industry.