Major Complaints of MUFG Broker in 2025 You Shouldn’t Ignore

2025 is about to end, and if you still want to be a trader or investor and are looking for a broker to invest with. It is important to read real user complaints first. This will help you understand the kind of problems users are facing with MUFG broker. In this article, we will tell you about the major complaints users have reported about MUFG in 2025, so you know what to watch out for. Do not ignore this MUFG broker article and understand the problems.

1. MUFG Is a Horrible Company

One reviewer said that MUFG is a horrible company and shared a very negative experience. He explained that the service was unreliable, slow, and frustrating. He also said companies should not trust MUFG to handle shares or stocks for their employees or clients, as it could lead to problems and unnecessary stress.

2. Useless and Time-Consuming Customer Support

One customer said he waited 15 minutes on chat, shared his details, and never saw his place in the queue. He gave up.Another reviewer said MUFG takes a week to answer emails and still ignores the main questions. He added that phone calls mean waiting an hour on hold, then repeating everything with no solution. He described the support as stressful and slow.

3. Poor Handling of Shares -Dividends

This company has been horrendous as per users experience. They do not seem to act quickly when selling shares or paying out dividends, even for deceased individuals. Because of this, he strongly felt it is better to have shares managed by others instead.

4. Customer Support Did Not Care

A customer tried to change his banking details online, but one share did not update. He contacted support by email and phone, but they did not seem to care. MUFG sent a hard copy showing all shares, including the one that failed to update. They just told him to try again because the IT system “might have a problem.”

5. User Curses MUFG‘s Customer Support

Another reviewer called MUFG’s customer service “terrible” and “dreadful.” He said he sent 11 emails and still got no clear answer. He claimed the support team was not helpful and even gave him email addresses and forms that did not exist.

6. Outdated Website User Claims

A customer said MUFGs website is outdated and hard to use. The registration form kept filling in the wrong details. He had to create his password four times to pass verification. After an hour of trying, he gave up.Three days passed with no reply from MUFG. He solved the issue himself while the advisor repeated steps he had already tried. He called the process slow and frustrating.

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