Abstract:IDEAL was complained by investors for the broker ignored their withdrawal. Moreover, the broker had been exposed many times by WikiFx’s. So, it is suggested that investors should be alert to the broker.
IDEAL was complained by investors for the broker ignored their withdrawal. Moreover, the broker had been exposed many times by WikiFxs. So, it is suggested that investors should be alert to the broker.

IDEAL, a forex broker, was exposed in the article, Exposure- IDEAL kept refusing to withdraw money for two months, released by WikiFx. Hence, it is advised that investors should keep them away from the broker.

Screenshot of “Exposure”from WikiFx
Recently, one of investors reported IDEAL again to WikiFx because of withdrawal unavailable, about which the customer service staff was so careless that it still wasnt solved.
The investor reported IDEAL with real name

Photo of the investors ID card
The investor reported IDEAL with ID card.
Ms. Hes terrible experience

Ms. He shared her terrible experience with WikiFx
Ms. He registered an account and deposited on IDEAL through someone in May, and she lost some money during trading. On August 1st, she submitted withdrawal, but the application wasn‘t approved. So she contacted the customer service staff, who always replied that “You problem will be solved as soon as possible, please wait patiently”. Now, the staff doesn’t reply anymore.
WikiFxs investigation and evidence
1. The withdrawal Ms. He submitted hasnt been reviewed.

Records of Ms. Hes withdrawal
The withdrawal Ms. He submitted in August still hasnt been approved by now.
2. Ms. He contacted the official customer service

Screenshot of the conversation between Ms. He and customer service
The customer service just replied that Ms. Hes problem would be dealt with as soon as possible and patient waiting was needed. Then, the staff ignored her following questions.
3. Ms. He contacted the customer service by WeChat.

Screenshot of the conversation between Ms. He and customer service
Ms. He tried to contact the customer service by WeChat, but didnt get any replies.
Some investors reported IDEAL for the broker didnt review the withdrawal they submitted and the customer service staff ignored their questions. Thus, it is suggested that all investors should stay away from the broker.
WikiFxs identification on IDEAL
1. The regulatory information of IDEAL

Screenshot of regulatory information from WikiFx
According to inquiry, IDEAL holds NFA regulatory license which is limited to general financial service. Without the qualification of forex brokerage, the brokers business in China was illegal, which has huge risk.
2. MT4 identificatio

Screenshot of MT4 identification from WikiFx
Thought the identification, IDEAL was suspected of using white-label trading software. And white label broker has great risk because of the low cost of investment.
3. Relationship diagram

Screenshot of relationship diagram from WikiFx
According to the inquiry, IDEAL has the white-label relation with four brokers, which are MEGBRIGHTFX, Bedafx, Koderan and HERO respectively.
Warning


Screenshot of IDEAL interface from WikiFx
According to the identification, with white-label trading software, IDEALs business in China was illegal, having huge risk. At the same time, without giving any explanations, the broker refused to withdraw money for investor, having strong possibility of being on the run. Therefore, WikiFx reminds investors to safeguard their rights and interests as soon as possible and stay away from the broker so as to avoid property losses.
Conclusio
With mass complaints, IDEAL didnt officially reply to the problem of withdrawal unavailable. And investors said that the broker was basically out of contact, which indicated the possibility of runaway. In a word, it is suggested that all investors should be careful and avoid risks.