GAIN Capital Review: Exploring Complaints on Withdrawal Denials, Fake Return Promises & More

Is your forex trading experience with GAIN Capital full of financial scams? Does the broker disallow you from withdrawing your funds, including profits? Have you been scammed under the guise of higher return promises by an official? Does the GAIN Capital forex broker not have an effective customer support service for your trading queries? Concerned by this, many traders have shared negative GAIN Capital reviews online. In this article, we have discussed some of them. Read on!

Exploring the Top Complaints Against GAIN Capital

Fund Withdrawals Too Difficult to Access at GAIN Capital, Say Traders

Traders often allege that GAIN Capital blocks their fund withdrawal access despite approaching it several times. As per a trader, the broker officials keep misguiding and telling people to contact one person after another, but to no avail. Here is a screenshot, narrating the hassle the trader experienced when seeking fund withdrawals from the US-based forex broker.

Only Deposits, No Withdrawals Allowed

Traders also complain that when they ask GAIN Capital to allow withdrawals, the broker demands that they should deposit further. A classic case came where a trader deposited 350 CAD and was promised profits. Instead of allowing withdrawals in his case, the broker told the trader to deposit $10,000. Sharing a screenshot below containing a negative GAIN Capital review.

Fake Return Promises by GAIN Capital Officials

GAIN Capital is alleged to have lured traders into investing on the platform through return promises that did not materialize. As per the allegation statement, the trader was promised $500 on a deposit worth $50, which, indeed, is possible in a forex market where returns can multiply exponentially. However, there is no guarantee of it, given that returns can fluctuate rapidly with even one significant market event. So, as an informed trader, one must not buy the return promise. However, the trader did and had to pay a heavy price for it, summed up through this review of the GAIN Capital broker.

Trade Loss & Unempathetic Approach from GAIN Capital Officials

A trader reported having lost one-third of the account value. Barring a couple of trades, the trader lost everything. While that did bother the trader, what was more concerning was the lack of empathy and care from the broker official. As per the trader, it was immaterial to the official whether he earned or lost. Seeing this, the trader shared the GAIN Capital forex broker review this way.

Ineffective GAIN Capital Customer Support Service

Besides withdrawal denials and fake return promises remain the ineffective customer support service, incompetent to solve trading queries or keep a non-committal approach to solving them. Here are two screenshots sharing concerns regarding poor customer support service.

WikiFX Shares the GAIN Capital Review: The Score & Regulatory Oversight Update

The WikiFX team inspected several issues traders faced at GAIN Capital. After studying these issues, the team decided to investigate the brokers regulatory framework and found it to be unregulated. This proved our suspicion about the GAIN Capital forex broker. As a result, the team could only give it 1.56 out of 10.

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