When I first submitted my withdrawal request, Nanya customer service said, "Your account transaction data needs to be archived and filed. This will be completed within 3-5 business days, and the funds will be credited immediately after archiving." I believed them and waited for 5 days. When I asked again, they said, "The amount of archived data has increased dramatically this month, so the time limit has been extended to 10 days." After waiting 10 days, they said, "Some archived data has errors and needs to be re-verified. Please wait another 7 days." I asked to see the data archiving progress, but they said, "Archiving progress is internal data and cannot be disclosed externally." It's clear that they're not archiving the funds and are simply delaying the process. I complained to the regulatory authorities, but they even fabricated an "archiving progress chart" to deceive them, claiming, "80% complete, just another 3 days." Three days later, the funds still hadn't been credited!