Global Broker Regulation Inquiry App
WikiFX
Broker
Rankings
Regulators

Amount resolved within one month(USD)

$274,391

Number of People Resolved

15183

I find it so disappointing
I find it so disappointing and hard to place a withdrawal within a definitely amount of time and the system wouldn't respond to active commands immediately
  • Broker

    FiboGroup Forex

  • Exposure Type

    Unable to Withdraw

Nigeria

5h

Nigeria

5h

I have deposited money
I have deposited money on RoboForex 2 weeks ago and now i'd like to withdraw it and they won't let me. I used neteller/binance method and its rejected. I used visa/mastercard refund method, rejected, they told me contact your bank as mentioned do not honor! I contacted bank they told me they never heard about that "Do not honor" comment either and that they wouldn't refuse an incoming money transfer. I used visa/mastercard method, ( which i have to authorize new visa/mastercard) and deposit 0.1 usd but it getting declined! (I have only mastercard! , i have traded many times, deposited with mastercard and made profit!
  • Broker

    RoboForex

  • Exposure Type

    Unable to Withdraw

Belgium

7h

Belgium

7h

I deposited 200$ in my
I deposited 200$ in my account and payment was successful, After that my credit card got some security issue and it is now in bank custody So i excuted some trades and put withraw in my Skrill account but support said to me Please process your Passport verification i successfully passed it Then they said please process Address verification also so i did, After that i put withdraw again but once again declined and they said please process a screen short of your Skrill where it shows your name and address so i did and they verified it Then once again i put a withdraw request and after taking all my documents and skrill account screen shorts they again reject my withdraw and their support not giving me any reply so now tell me what i do now if it is not scam
  • Broker

    RoboForex

  • Exposure Type

    Unable to Withdraw

Belgium

8h

Belgium

8h

i find it difficult to place a withdrawal from here
i find it difficult to place a withdrawal from here and also receive it quickly, it's time consuming have lots of ads and ask for unnecessary information that are not required for the withdrawal
  • Broker

    FIBO Group

  • Exposure Type

    Unable to Withdraw

United Kingdom

8h

United Kingdom

8h

Commission cannot be withdrawn.
Small commissions are agreed to be withdrawn, but when the commission reaches a large amount, it cannot be withdrawn. I applied for a withdrawal of 28000USD, which has been reviewed for 14 days.Every time I ask the customer service, I answer that it is under review. They sent me a selfie verification email, saying that they could pass the audit after passing the verification. When I passed the selfie verification, they didn't abide by the agreement. Please agree to my withdrawal as soon as possible.
  • Broker

    XS

  • Exposure Type

    Unable to Withdraw

Hong Kong

11h

Hong Kong

11h

Unable to withdraw funds, it has been a long time and I don't know if it has been withdrawn
My withdrawal says it’s “processed” but it’s still appearing under “Pending Transfers” Is it processed or is it still in progress? Not sure if this is a glitch or the messaging is unclear
  • Broker

    RoboForex

  • Exposure Type

    Unable to Withdraw

United States

22h

United States

22h

Why can't I withdraw
Why can't I withdraw my money?
  • Broker

    Skyriss

  • Exposure Type

    Unable to Withdraw

United States

Yesterday 20:02

United States

Yesterday 20:02

Why can't I withdraw
Why can't I withdraw my money? It is saying that I can't withdraw my money due to "History Activity in Your Account" which isnt helpful. It says all my money is available to withdraw but my account is blocked from withdrawal but I can obviously deposit money just fine. How do I fix this? because it is unfair been trading for a while
  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

Yesterday 18:22

United States

Yesterday 18:22

Unable to withdraw more
Unable to withdraw more than what I've deposited. Over the years my investment has grown a decent bit, however, recently I've wanted to take some money out to fill up my lifetime ISA before the end of the tax year. I sold some stocks and tried to withdraw but discovered I can't withdraw above what I've invested? Asked the AI bot and it confirmed this. Is this true for anyone else? If this is true this seems really concerning which I have already taken some months trading already
  • Broker

    Purple Trading

  • Exposure Type

    Unable to Withdraw

United States

Yesterday 01:24

United States

Yesterday 01:24

Trade245 is rejecting
Trade245 is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.
  • Broker

    Trade245

  • Exposure Type

    Unable to Withdraw

Nepal

Two days ago

Nepal

Two days ago

whats wrong, why cant
whats wrong, why cant i withdraw? and I got the account for long because am always trading with it
  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

Two days ago

United States

Two days ago

why always rejecting
why always rejecting my withdrawals and there is no concrete reason for it. this shouldn't be happening like that please
  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

Two days ago

United States

Two days ago

Why does it say I can’t
Why does it say I can’t withdraw my funds. It keeps coming up with some money laundering thing and I can’t withdraw my funds
  • Broker

    NINJA TRADER

  • Exposure Type

    Unable to Withdraw

United States

Two days ago

United States

Two days ago

When I submitted a withdrawal
When I submitted a withdrawal request, the Vietnamese agent said, "The system detected financial transactions between your account and two relatives' accounts, making them 'linked risk accounts.' You must unlink those accounts and provide proof of unlinking, otherwise your withdrawal will fail review." Customer service also sent me a "linked account data report" with the following information: "Number of linked accounts: 2, high risk level." They threatened, "If you don't unlink within 10 days, your and your relatives' accounts will be frozen, and you won't be able to withdraw a penny of your principal!" I argued with them, and they said, "Either unlink or forgo the withdrawal; this is a platform data compliance requirement!" I asked to see the compliance terms, but they bluntly said, "These terms are internal documents and cannot be displayed publicly."
  • Broker

    CWG Markets

  • Exposure Type

    Unable to Withdraw

Vietnam

Two days ago

Vietnam

Two days ago

When I first submitted
When I first submitted my withdrawal request, the Vietnamese customer service representative told me, "Your funds need to be transferred back from an overseas server. Cross-border data transfer requires a dedicated channel. After paying the channel fee, your funds will be credited to your account within 24 hours." They also sent me a screenshot of a failed data transfer review, labeled "Channel permissions not activated," and threatened me, "If you don't pay within five days, your data will be frozen and you won't be able to withdraw your principal!" After waiting three days, the withdrawal status was still "under review." I contacted customer service, and they said, "The channel traffic is insufficient, and I need to pay another 20,000 to upgrade the channel level." That's when I realized it was a scam! I asked for a refund of the channel fee, but they bluntly said, "The fee has been used to activate channel permissions and is non-refundable."
  • Broker

    CWG Markets

  • Exposure Type

    Unable to Withdraw

Vietnam

Two days ago

Vietnam

Two days ago

When I first submitted
When I first submitted my withdrawal application, Nanya customer service told me, "The system has detected that you have accounts on three other investment platforms. Data linkage poses a 'fund diversion risk.' You must cancel those accounts and provide proof of cancellation to approve your withdrawal." They also sent me a "Data Linkage Risk Report" marked "Multiple Account Linkage Risk Level Red," threatening that if I didn't cancel my account within 10 days, it would be classified as a 'high-risk account' and my principal would be frozen! I argued that canceling other accounts was impossible, but they told me, "Either cancel or forget about withdrawing funds. This is the platform's data security policy!" I asked to see the full text of the policy, but they bluntly stated, "The policy is internally confidential and cannot be displayed." This was clearly a deliberate attempt to make things difficult for me, to force me to abandon my other investments!
  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

When I first submitted
When I first submitted my withdrawal request, Nanya customer service said, "Your account transaction data needs to be archived and filed. This will be completed within 3-5 business days, and the funds will be credited immediately after archiving." I believed them and waited for 5 days. When I asked again, they said, "The amount of archived data has increased dramatically this month, so the time limit has been extended to 10 days." After waiting 10 days, they said, "Some archived data has errors and needs to be re-verified. Please wait another 7 days." I asked to see the data archiving progress, but they said, "Archiving progress is internal data and cannot be disclosed externally." It's clear that they're not archiving the funds and are simply delaying the process. I complained to the regulatory authorities, but they even fabricated an "archiving progress chart" to deceive them, claiming, "80% complete, just another 3 days." Three days later, the funds still hadn't been credited!
  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

Customer service used
Customer service used to send daily "data sharing program case studies," claiming, "The platform integrates global market data. After joining the program, users can earn money trading on their own and also receive commissions from data sharing. Investing 100,000 yuan will earn at least 40,000 yuan per month." They also sent screenshots of user earnings. I invested 150,000 yuan, and last month my account showed a profit of 60,000 yuan. I applied to withdraw my earnings, but customer service said, "There's an error in the system's data statistics. Your actual earnings are negative. You have to make up 3,000 yuan for the loss!" I confronted them, and they said, "You forged the records. The platform data is the real thing!" I asked to see the original platform data, but they said, "The data is commercially confidential and cannot be shared with users." It's clear they don't want to cash out the earnings!
  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

When I first submitted
When I first submitted my withdrawal application, Nanya customer service said, "The system detected a discrepancy between your account's identity data and transaction data. You'll need to pay a deposit for verification. Once verification is passed, the deposit and principal will be credited to your account." They also sent me a "Data Discrepancy Report" stating, "Verification pass rate 65%, deposit required to increase to 95%." They threatened, "If you don't pay the deposit within three days, your account will be frozen and your principal will be deducted!" I transferred 30,000 yuan, but after a week, the verification was still "pending review." I contacted customer service, and they said, "Your data verification involves cross-border verification, and you'll have to pay an additional 20,000 yuan expedited fee." I asked for a refund, but they bluntly said, "The deposit has been used for the data verification process and is non-refundable."
  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

I traded here for sometime
I traded here for sometime but then decided to withdraw my funds. I requested my withdraw on 27th March. They promised that it will arrive with 5 working days. I waited and it didn’t arrive in 5 working days. Then i tried to contact the customer service team, which is just a telegram message. There is no other channel to get help, a phone number is on the website but nobody picks it ever. You can’t call the telegram either since they have disabled calling. Anyway I kept asking through text and sometimes the telegram message didn’t get any response. After two more weeks when my money didn’t arrive I got much worried and tried to contact the legal firm where it has been registered. However I found out that this broker is not registered anywhere.
  • Broker

    Levels

  • Exposure Type

    Unable to Withdraw

Germany

Two days ago

Germany

Two days ago

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

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Amount resolved within one month(USD)

$274,391

Number of People Resolved

15183

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