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Home -
Latest exposure -

Amount resolved within one month(USD)

$274,391

Number of People Resolved

15183

Latest exposure

Rights Protection Center

Amount resolved within one month

$274,391(USD)

All

Unable to withdraw more
Unable to withdraw more than what I've deposited. Over the years my investment has grown a decent bit, however, recently I've wanted to take some money out to fill up my lifetime ISA before the end of the tax year. I sold some stocks and tried to withdraw but discovered I can't withdraw above what I've invested? Asked the AI bot and it confirmed this. Is this true for anyone else? If this is true this seems really concerning which I have already taken some months trading already

  • Broker

    Purple Trading

  • Exposure Type

    Unable to Withdraw

United States

Yesterday 01:24

United States

Yesterday 01:24

Trade245 is rejecting
Trade245 is rejecting all of my withdrawal requests. My current balance is 15.102 usd and I've trying to withdraw my funds but keep rejecting all the requests claiming lack of trading activity which is not true at all since I have traded 11 lots in less than a week, and they keep pushing me to trade more lots to be able to withdraw my money. They behave like a scam broker because they have no right to retain a customer funds. Now I have asked them to terminate my account and return all my funds to the credit card used to deposit but they don't respond. I think everyone should be aware of this broker.

  • Broker

    Trade245

  • Exposure Type

    Unable to Withdraw

Nepal

Two days ago

Nepal

Two days ago

whats wrong, why cant
whats wrong, why cant i withdraw? and I got the account for long because am always trading with it

  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

Two days ago

United States

Two days ago

why always rejecting
why always rejecting my withdrawals and there is no concrete reason for it. this shouldn't be happening like that please

  • Broker

    NPBFX

  • Exposure Type

    Unable to Withdraw

United States

Two days ago

United States

Two days ago

Why does it say I can’t
Why does it say I can’t withdraw my funds. It keeps coming up with some money laundering thing and I can’t withdraw my funds

  • Broker

    NINJA TRADER

  • Exposure Type

    Unable to Withdraw

United States

Two days ago

United States

Two days ago

Customer service used
Customer service used to send daily "data forecast member profit stories," saying, "Pay 6,000 yuan for a quarterly membership, receive three market data forecasts daily, and follow them for at least 25% monthly returns." They even posted screenshots of "users earning 20,000 yuan by following the forecasts." However, their first prediction told me to buy a certain product. I followed their lead and invested 50,000 yuan, only to see a 15% drop that same day, resulting in a 7,500 yuan loss! The next nine predictions either led to opposite trades or wildly off-target predictions, resulting in a total loss of 40,000 yuan! I confronted customer service, and they said, "The forecasts are based on historical data. The actual market fluctuates, and the losses are your own fault for not adjusting flexibly." I requested a refund and compensation, but they said, "Membership service is provided, and we are not responsible for losses."

  • Broker

    CWG Markets

  • Exposure Type

    Scam

Vietnam

Two days ago

Vietnam

Two days ago

Disappointing Spread Experience with Levels Broker
My experience with Levels broker has been frustrating because their spreads are not stable at all. They constantly widen during trades, even when the market isn’t highly volatile. This makes trading unnecessarily expensive and stressful. What they advertise about tight spreads doesn’t match the reality, and it feels very misleading.

  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Germany

Two days ago

Germany

Two days ago

Previously, Vietnamese
Previously, Vietnamese customer service sent daily "data diagnosis user feedback," saying, "Pay 2,500 yuan for a professional team to diagnose your account data. They can identify trading vulnerabilities, optimize your position strategy, and fix historical data errors." After paying, the customer service said, "The diagnosis will take three days, and you won't be able to log in to your account during that time." When I logged in three days later, I found that all my historical trading records, profit data, and position records were gone. It said, "Data loading failed!" I contacted customer service, and they said, "Data loss occurred during the diagnosis process and cannot be restored at this time." After waiting a week, I contacted them again, and they said, "The data has been permanently deleted and cannot be retrieved."

  • Broker

    CWG Markets

  • Exposure Type

    Others

Vietnam

Two days ago

Vietnam

Two days ago

When I submitted a withdrawal
When I submitted a withdrawal request, the Vietnamese agent said, "The system detected financial transactions between your account and two relatives' accounts, making them 'linked risk accounts.' You must unlink those accounts and provide proof of unlinking, otherwise your withdrawal will fail review." Customer service also sent me a "linked account data report" with the following information: "Number of linked accounts: 2, high risk level." They threatened, "If you don't unlink within 10 days, your and your relatives' accounts will be frozen, and you won't be able to withdraw a penny of your principal!" I argued with them, and they said, "Either unlink or forgo the withdrawal; this is a platform data compliance requirement!" I asked to see the compliance terms, but they bluntly said, "These terms are internal documents and cannot be displayed publicly."

  • Broker

    CWG Markets

  • Exposure Type

    Unable to Withdraw

Vietnam

Two days ago

Vietnam

Two days ago

Levels Broker Spreads Not What They Promise
Levels broker promotes low spreads, but when I started trading, I quickly realized it was misleading. The spreads widen too often, especially at crucial moments, adding hidden costs to every trade. It feels unfair and unprofessional, making it very difficult to trust their platform.

  • Broker

    Levels

  • Exposure Type

    Others

Germany

Two days ago

Germany

Two days ago

Customer service used
Customer service used to send daily "data backtesting reports," claiming, "The platform backtested using the past five years' market data. This project has a 98% win rate, and even if you lose, there's 'loss compensation.'" They even sent a "backtested profit curve." But within two weeks, the project plummeted, and my 50,000 yuan investment was gone! I asked for "loss compensation," but customer service said, "The backtested data is historical data. The actual market fluctuates, so the compensation clause doesn't apply." I confronted them about their original promise of "compensation for market fluctuations," but they replied, "You misunderstood. Compensation only covers data errors, not market risks." I asked to see the original compensation clause, and they said, "The clause has been updated, and the old version is no longer valid." It's clearly a deliberate attempt to shift the blame!

  • Broker

    CWG Markets

  • Exposure Type

    Scam

Vietnam

Two days ago

Vietnam

Two days ago

When I first submitted
When I first submitted my withdrawal request, the Vietnamese customer service representative told me, "Your funds need to be transferred back from an overseas server. Cross-border data transfer requires a dedicated channel. After paying the channel fee, your funds will be credited to your account within 24 hours." They also sent me a screenshot of a failed data transfer review, labeled "Channel permissions not activated," and threatened me, "If you don't pay within five days, your data will be frozen and you won't be able to withdraw your principal!" After waiting three days, the withdrawal status was still "under review." I contacted customer service, and they said, "The channel traffic is insufficient, and I need to pay another 20,000 to upgrade the channel level." That's when I realized it was a scam! I asked for a refund of the channel fee, but they bluntly said, "The fee has been used to activate channel permissions and is non-refundable."

  • Broker

    CWG Markets

  • Exposure Type

    Unable to Withdraw

Vietnam

Two days ago

Vietnam

Two days ago

Frustrating Spread Issues with Levels Broker
Levels broker’s spreads are a big disappointment. They advertise competitive, low spreads, but once you’re trading, it’s a completely different story. The spreads suddenly widen during active sessions or even normal conditions, making it very hard to maintain profitability. It feels misleading and unfair because these hidden costs keep eating into profits, leaving me frustrated and doubting their transparency.

  • Broker

    Levels

  • Exposure Type

    Others

Germany

Two days ago

Germany

Two days ago

Misleading Spreads on Levels Broker
Levels broker claims to offer tight spreads, but in reality, they widen unexpectedly, especially during peak market hours. This constant change makes trading costly and frustrating. It feels deceptive because the spreads are nothing like what they advertise, cutting deep into potential profits

  • Broker

    Levels

  • Exposure Type

    Severe Slippage

Germany

Two days ago

Germany

Two days ago

When I first submitted
When I first submitted my withdrawal application, Nanya customer service told me, "The system has detected that you have accounts on three other investment platforms. Data linkage poses a 'fund diversion risk.' You must cancel those accounts and provide proof of cancellation to approve your withdrawal." They also sent me a "Data Linkage Risk Report" marked "Multiple Account Linkage Risk Level Red," threatening that if I didn't cancel my account within 10 days, it would be classified as a 'high-risk account' and my principal would be frozen! I argued that canceling other accounts was impossible, but they told me, "Either cancel or forget about withdrawing funds. This is the platform's data security policy!" I asked to see the full text of the policy, but they bluntly stated, "The policy is internally confidential and cannot be displayed." This was clearly a deliberate attempt to make things difficult for me, to force me to abandon my other investments!

  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

Customer service suddenly
Customer service suddenly sent a message saying, "The platform's data system recently experienced an outage, impacting some users' transactions. Deposits are now eligible for a 15% subsidy. A deposit of 100,000 yuan will net you 15,000 yuan, and you can withdraw the subsidy and principal at any time." Thinking the subsidy would provide flexible withdrawals, I transferred 100,000 yuan. As soon as the money arrived, my account was frozen! I contacted customer service, and they said, "The system detected an anomaly in your data regarding the subsidy program, and your account needs to be verified for 15 days." After waiting 15 days, I asked again, and they said, "The verification revealed 'suspected illegal arbitrage,' and the account freeze has been extended for 30 days." I hadn't violated anything! I asked for an unfreeze or a refund, but they simply said, "No operations are allowed during the verification period. Wait for further notice."

  • Broker

    Rox Capitals

  • Exposure Type

    Others

India

Two days ago

India

Two days ago

When I first submitted
When I first submitted my withdrawal request, Nanya customer service said, "Your account transaction data needs to be archived and filed. This will be completed within 3-5 business days, and the funds will be credited immediately after archiving." I believed them and waited for 5 days. When I asked again, they said, "The amount of archived data has increased dramatically this month, so the time limit has been extended to 10 days." After waiting 10 days, they said, "Some archived data has errors and needs to be re-verified. Please wait another 7 days." I asked to see the data archiving progress, but they said, "Archiving progress is internal data and cannot be disclosed externally." It's clear that they're not archiving the funds and are simply delaying the process. I complained to the regulatory authorities, but they even fabricated an "archiving progress chart" to deceive them, claiming, "80% complete, just another 3 days." Three days later, the funds still hadn't been credited!

  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

Customer service used
Customer service used to send daily "data sharing program case studies," claiming, "The platform integrates global market data. After joining the program, users can earn money trading on their own and also receive commissions from data sharing. Investing 100,000 yuan will earn at least 40,000 yuan per month." They also sent screenshots of user earnings. I invested 150,000 yuan, and last month my account showed a profit of 60,000 yuan. I applied to withdraw my earnings, but customer service said, "There's an error in the system's data statistics. Your actual earnings are negative. You have to make up 3,000 yuan for the loss!" I confronted them, and they said, "You forged the records. The platform data is the real thing!" I asked to see the original platform data, but they said, "The data is commercially confidential and cannot be shared with users." It's clear they don't want to cash out the earnings!

  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

When I first submitted
When I first submitted my withdrawal application, Nanya customer service said, "The system detected a discrepancy between your account's identity data and transaction data. You'll need to pay a deposit for verification. Once verification is passed, the deposit and principal will be credited to your account." They also sent me a "Data Discrepancy Report" stating, "Verification pass rate 65%, deposit required to increase to 95%." They threatened, "If you don't pay the deposit within three days, your account will be frozen and your principal will be deducted!" I transferred 30,000 yuan, but after a week, the verification was still "pending review." I contacted customer service, and they said, "Your data verification involves cross-border verification, and you'll have to pay an additional 20,000 yuan expedited fee." I asked for a refund, but they bluntly said, "The deposit has been used for the data verification process and is non-refundable."

  • Broker

    Rox Capitals

  • Exposure Type

    Unable to Withdraw

India

Two days ago

India

Two days ago

I opened Buy 2.0 lots
I opened Buy 2.0 lots AAPL stock As protection put 4 Sell Stop 2:50 between prices: Sell stop 0.50 /103.90 Sell stop 0.50 /103.80 Sell Stop 0.50 /103.50 Sell Stop 1.00 /103.40 But when opening the market did not take the price set yesterday. 4 Sell stop But the opening price and had loss. Now it's my fault? Broker should not give me back the amount i lost? The market did not give me chance to be able to close operations. But I put these positions as protection.

  • Broker

    Markets4you

  • Exposure Type

    Others

Belgium

Two days ago

Belgium

Two days ago

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Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Sync to personal posts

How can it be solved as soon as possible?
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Amount resolved within one month(USD)

$274,391

Number of People Resolved

15183

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