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Home -
Latest exposure -

Amount resolved within one month(USD)

$274,391

Number of People Resolved

15183

Latest exposure

Rights Protection Center

Amount resolved within one month

$274,391(USD)

All

During my trading with
During my trading with the company i hav come across a common malpractice of increasing the spread of a running trade to effectively cause a wipeout and make the traders loose the money. I had four trading positions in GbpJpy , two hedged positions each of 30 mini lots with the below order numbers and details 117674678 buy 131.038 118179064 buy 129.915 118096852 sell 129.288 118213430 sell 129.188 All the above orders automatically got squared off and i had a wipe out of 897 usd. in total all my orders were actually closed / squared off at a exact time of 14:29:59 on 16.08.2016 with a vast difference in the closed trade prices, the buy trades closed at a price of 129.356…. And the sell trades closed at 129.635 a difference of 28 pips, which in a perfect real world caused the margin call and wipeout. The 5 minute mt4 candle 14.25 to 14.30 had open 129.53 high 129.563 low 129.158 close 129.318 ( my trades were closed at 14.29.59…hence this time frame would be legally Accountable

  • Broker

    Markets4you

  • Exposure Type

    Others

Belgium

Two days ago

Belgium

Two days ago

i had 2 buy order (#31924738
i had 2 buy order (#31924738 & #31925720 )my Take profit touch but did not work and my order close at Stopp Loss and as you see at 14:30:00 but it should close in previous candle at 14:29:00 that show markets4you technicalities problems on my account. i had 2 Sell order again ( # 31944826 & #31944832 ) my Take profit touch but my orders did not closed again !! at that time i contact with online chat to correct it but after 1hours i were on online chat they say you should send an email to us and my order go to loss ,i send email and nothing happened again

  • Broker

    Markets4you

  • Exposure Type

    Scam

Belgium

Two days ago

Belgium

Two days ago

during trade with order
during trade with order buy WTI, at that time my order ~ +39$, I tried tu close by manual but can’t and report “NO PRICE” I setup TP, but price move to over TP so much and many time, also it can’t take TP. I tried to close many time and took around nearly 01 hour, but I can’t close

  • Broker

    Markets4you

  • Exposure Type

    Scam

Belgium

Two days ago

Belgium

Two days ago

I traded here for sometime
I traded here for sometime but then decided to withdraw my funds. I requested my withdraw on 27th March. They promised that it will arrive with 5 working days. I waited and it didn’t arrive in 5 working days. Then i tried to contact the customer service team, which is just a telegram message. There is no other channel to get help, a phone number is on the website but nobody picks it ever. You can’t call the telegram either since they have disabled calling. Anyway I kept asking through text and sometimes the telegram message didn’t get any response. After two more weeks when my money didn’t arrive I got much worried and tried to contact the legal firm where it has been registered. However I found out that this broker is not registered anywhere.

  • Broker

    Levels

  • Exposure Type

    Unable to Withdraw

Germany

Two days ago

Germany

Two days ago

I have tried to make
I have tried to make a withdrawal on my account but it is always rejected, customer service always says it will be processed by accounting but my withdrawal is always rejected. I have tried to withdraw dozens of times but the result is the same never processed.

  • Broker

    Levels

  • Exposure Type

    Unable to Withdraw

Germany

Two days ago

Germany

Two days ago

I made withdrawal request
I made withdrawal request around 25 days ago. They mailed me to settled my fund within 5 to 7 working days but still they don’t reply my mail and back my fund, and their website mentioned instant withdrawal. Totally scam broker. I have prove copy of email. Please everyone don’t wast your hard earned money to put in this broker. If possible all are requesting to set complain against them. Very bad this broker and their trading system.

  • Broker

    Levels

  • Exposure Type

    Unable to Withdraw

Germany

Two days ago

Germany

Two days ago

When I first submitted
When I first submitted my withdrawal application, the Malaysian customer service representative said, "The system detected that you're using a domestic bank card, and the match with the platform's international data channel is only 40%. You need to bind an overseas card to increase the match to 90% and meet the withdrawal requirements." They also sent me a "data matching rules table" stating that "international platforms prioritize matching overseas account data" and threatened that "if I don't bind within 15 days, my account will be marked as an 'abnormal data account' and my principal will be frozen!" I argued that I didn't have an overseas card, but the customer service representative said, "You can find an overseas card agency that works with the platform. It costs 5,000 yuan and the data matching will be completed quickly!" Only then did I realize it was a trap!

  • Broker

    PXBT

  • Exposure Type

    Scam

Malaysia

Three days ago

Malaysia

Three days ago

A while ago, the Malaysian
A while ago, the Malaysian customer service representative suddenly sent me a message saying, "The platform's data system detected three previous miscalculations in your transaction data. You can apply for a correction and cash rebate of up to 8,000 yuan." They also asked me to submit my bank card number, a photo of my ID, and an SMS verification code to "verify the data." Thinking I'd get the cash rebate, I submitted the information as requested. That same evening, I received a text message from the bank saying "50,000 yuan was deducted from my account!" I quickly logged into my PXBT account and discovered that the 50,000 yuan had been transferred to an unfamiliar account! I contacted customer service for an explanation, but they said, "You leaked your account information yourself; it has nothing to do with the platform's data correction." I asked them to check the transfer records, but they said, "The records are internal and cannot be disclosed."

  • Broker

    PXBT

  • Exposure Type

    Scam

Malaysia

Three days ago

Malaysia

Three days ago

When I first submitted
When I first submitted a withdrawal request, the Malaysian customer service representative said, "The system has detected that your account has three transactions that haven't been filed for compliance. You'll need to submit a margin deposit. Once the review is passed, the margin and principal will be credited together." I was stunned. Why hadn't they mentioned any compliance issues during the transaction? They even sent me a "compliance review report" with the message "15% of unfiled data" and threatened me, "If you don't pay the margin within 7 days, your account will be frozen by regulators and your principal will be deducted!" I scraped together 20,000 yuan and transferred it in, but after waiting 10 days, the review was still "pending approval"! That's when I realized it was a scam!

  • Broker

    PXBT

  • Exposure Type

    Scam

Malaysia

Three days ago

Malaysia

Three days ago

My Malaysian customer
My Malaysian customer service representative sent me daily "data partnership project reports," claiming, "The platform has exclusive data resources, and if you invest over 100,000 yuan, you'll join the 'profit-making partnership group,' where you can follow the data signals and make guaranteed profits." They also sent me screenshots of users investing 150,000 yuan and earning 45,000 yuan a month. Believing them, I invested the 120,000 yuan I was planning to use to expand my store. However, as soon as the money arrived, the "profit-making partnership group" was disbanded, and the customer service representative I had previously contacted blocked me! When I contacted the platform's official customer service, they either didn't respond or said, "We can't find your project investment record; it might be data loss." I later learned that the so-called "data partnership project" didn't exist and was simply a scam based on fake reports.

  • Broker

    PXBT

  • Exposure Type

    Scam

Malaysia

Three days ago

Malaysia

Three days ago

When I first submitted
When I first submitted a withdrawal request, the Malaysian customer service representative said, "The system has detected that your account data is out of sync with the platform server. You need to deposit an additional 30% of your funds to activate the synchronization function. After activation, both your principal and the activation deposit will be credited to your account." They also sent me a screenshot of a data synchronization anomaly showing "0% synchronization progress" and threatened me that if I didn't activate my account within 24 hours, it would be classified as a 'zombie account' and my principal would be permanently frozen! I collected 30,000 yuan and transferred it in, but after activation, I checked the withdrawal progress and it still showed "data syncing!" I contacted customer service, and they said, "There's a new synchronization issue, and I need to deposit another 20,000 yuan to upgrade the synchronization channel!" That's when I realized it was a scam!

  • Broker

    PXBT

  • Exposure Type

    Scam

Malaysia

Three days ago

Malaysia

Three days ago

When I first submitted
When I first submitted my withdrawal application, the customer service representative said, "The system has detected that part of your account's transaction data belongs to the platform. You must sign an agreement to relinquish ownership and use rights to this data, otherwise you won't be able to withdraw funds." They also brought out a "data ownership clause," saying I had implicitly agreed to it when I opened the account. But when I looked through the account opening agreement, I couldn't find this ridiculous clause! The customer service representative directly threatened, "If you don't sign the agreement, your account will be frozen due to a 'data dispute,' and you won't get a penny of your principal back!" I was desperate for cash, so I had no choice but to read the agreement. It also stated, "After relinquishing your data rights, the platform can use the data at will, and users cannot be held accountable." This is a trap!

  • Broker

    Xtreme Markets

  • Exposure Type

    Scam

India

Three days ago

India

Three days ago

Indian customer service
Indian customer service had been sending me "data hedging profit case studies" daily, claiming, "The platform uses real-time market data for hedging, so you can profit regardless of whether the market goes up or down. Investing 100,000 yuan will earn you at least 25,000 yuan per month." I believed them and invested 120,000 yuan. Last month, my account showed a profit of 30,000 yuan. I requested to withdraw my profits, but the customer service said, "The system calculated the data incorrectly. Your actual profit is negative, and you have to pay the 2,000 yuan difference!" I confronted them and showed them screenshots of my daily profits. The customer service replied, "You fabricated the screenshots. The platform data is the real thing!" I asked to see the platform's original data records, but they said, "The data is commercially confidential and cannot be shared with users." It's clear they don't want to cash out the profits!

  • Broker

    Xtreme Markets

  • Exposure Type

    Scam

India

Three days ago

India

Three days ago

When I first submitted
When I first submitted a withdrawal request, the Indian customer service representative said, "The system detected a 0.3% discrepancy between your account data and the platform database. You'll need to pay a calibration fee for the technical team to correct the data. The funds will be credited to your account within 24 hours." They also sent me a "data deviation report" filled with incomprehensible code, threatening that if I didn't calibrate, my account would be marked as an 'abnormal data account' and my principal would be permanently frozen!" I was desperate for funds, so I gritted my teeth and paid 5,000 yuan. After two days, my withdrawal request was still stuck on the "calibration" line! I contacted customer service again, and they said, "The data calibration was more difficult than expected, and I had to pay another 3,000 yuan to upgrade the calibration service." It was then that I realized it was a scam!

  • Broker

    Xtreme Markets

  • Exposure Type

    Scam

India

Three days ago

India

Three days ago

I was initially concerned
I was initially concerned about information security, and Indian customer service immediately issued an "International Data Security Certification," claiming, "The platform's data encryption is at the highest level and no user information will be leaked." I believed it and invested 100,000 yuan, which I had saved for my small business. Just two weeks later, I received a strange text message saying, "There's an issue with your Xtreme Markets account. Click the link to verify!" I ignored it, but when I checked the platform, I discovered my account had been logged in and 20,000 yuan had been transferred out! I contacted customer service for an explanation, and they said, "You leaked your account information; it has nothing to do with the platform's data security." I asked them to check the data logs, but they said, "The logs are internal data and we can't show them to you!" It was clear they were forging the certification and leaking information!

  • Broker

    Xtreme Markets

  • Exposure Type

    Scam

India

Three days ago

India

Three days ago

Unable to withdraw funds, resulting in financial losses
When I first submitted my withdrawal application, customer service gave me an agreement. I clicked on it and was filled with unfair terms: not only did I have to authorize the platform to use all my personal data, but it also stated, "The risks arising from data authorization are the sole responsibility of the user, and the platform is not responsible!" I questioned the terms, and customer service said, "Either sign the agreement or forget about withdrawing funds. These are the platform's data rules!" I argued, saying that I hadn't mentioned this agreement when I opened the account. Customer service replied, "The data rules have been updated. It's your fault if you didn't read them!" I asked to see the update log, but they simply ignored my message! I later realized this agreement was a trap. After signing, the platform could use my data at will and shirk all responsibility!

  • Broker

    Xtreme Markets

  • Exposure Type

    Unable to Withdraw

India

Three days ago

India

Three days ago

When I first submitted
When I first submitted a withdrawal request, the Malaysian customer service representative said, "The system detected that your account is only linked to a bank card, and the data correlation is insufficient." They then sent me a "data correlation rule," stating that the "value of the linked assets must be ≥ 1.5 times the withdrawal amount." They also threatened me, "If you don't link within three days, your account will be marked as 'high risk' and your principal will be frozen!" I argued with them, saying I didn't have any real estate or stocks, but the representative said, "You can first transfer 100,000 yuan to the platform's 'asset custody account' as a temporary correlation, and then refund it after you withdraw the funds!" Only then did I realize it was a scam! I asked for a direct withdrawal, but they bluntly said, "The data correlation requirements are not met, and your withdrawal request is rejected!"

  • Broker

    Emar Markets

  • Exposure Type

    Unable to Withdraw

Malaysia

Three days ago

Malaysia

Three days ago

I previously requested
I previously requested a withdrawal, but it was stuck on a "data error." The Malaysian customer service representative said, "Your account data is corrupted, and you'll need to pay a NT$40,000 repair fee. You'll be able to withdraw your funds within 24 hours of the repair." They also said, "The repair fee will be credited to your account along with your withdrawal, effectively freeing you from spending any money!" I believed them and transferred NT$40,000, which I was saving for my parents' medical treatment. However, after the repair, I waited three days, and my withdrawal was still stuck! I contacted customer service, and they said, "After the data is repaired, we still have to wait for the system to synchronize, which will take another five days." After another five days, still no payment, I sent another message, only to find I'd been blocked! The official complaint portal was also closed!

  • Broker

    Emar Markets

  • Exposure Type

    Unable to Withdraw

Malaysia

Three days ago

Malaysia

Three days ago

My withdrawal applications
My withdrawal applications were always delayed for half a month by "data review." The Malaysian customer service representative recommended that I open a "priority channel," saying, "Pay a 50,000 deposit, and the channel will be open, with data review completed in seconds and funds arriving within 2 hours." I believed them and transferred the 50,000 I was saving for my mortgage. After three days, the channel still wasn't open, and my withdrawal application was still stuck on "data review." I contacted customer service, and they said, "Your deposit data hasn't synced yet. Wait another three days." After another three days, still no response, I sent another message, only to find I'd been blocked! I couldn't reach the platform's complaint phone number, and no one responded to messages on the official website! I later learned there was no such thing as a "data-first withdrawal channel"—it was simply a scam to trick users into depositing more money.

  • Broker

    Emar Markets

  • Exposure Type

    Unable to Withdraw

Malaysia

Three days ago

Malaysia

Three days ago

When I first submitted
When I first submitted a withdrawal request to Emar Markets, the Malaysian customer service representative said, "Your account data doesn't match your identity information very well. You can pass the verification by paying a 2,000 yuan verification fee, and the funds will be credited to your account within 12 hours." After waiting 24 hours with no response, I asked again, and they said, "Data verification is being upgraded, and you need to pay an additional 3,000 yuan advanced verification fee, otherwise your funds will be frozen!" Within two days, they added, "The system has detected traces of overseas data in your account. You must pay a 5,000 yuan cross-border verification fee, otherwise your withdrawal request will be permanently rejected!" I asked for a refund of the "verification fee," but they bluntly said, "The verification fee has been used for data verification and is non-refundable!" They also threatened, "If you cause trouble again, your account will be frozen!"

  • Broker

    Emar Markets

  • Exposure Type

    Unable to Withdraw

Malaysia

Three days ago

Malaysia

Three days ago

<
... >

Exposure

Unable to Withdraw

Severe Slippage

Scam

Others

Sync to personal posts

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Amount resolved within one month(USD)

$274,391

Number of People Resolved

15183

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