Rox Capitals

Dear Client, We kindly request you to provide the following details to verify your concerns: Deposit Details: exact amount, transaction ID, and date Registered Account: MT5 account number or registered email Communication Records: any email, chat, or support ticket reference For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated. We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation. Best regards, Rox Capitals Team

Dear Client, We kindly request you to provide the following details to verify your concerns: Deposit Details: exact amount, transaction ID, and date Registered Account: MT5 account number or registered email Communication Records: any email, chat, or support ticket reference After our internal investigation, we confirm that the instrument mentioned (XAUUSD.G) does not exist on our platform and does not match any instruments offered on our servers. Additionally, no records or tickets reflect the instructions you have raised. For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated. We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation. Best regards, Rox Capitals Team

Dear Client, We kindly request you to provide the following details to verify your concerns: Deposit Details: exact amount, transaction ID, and date Registered Account: MT5 account number or registered email Communication Records: any email, chat, or support ticket reference After our internal investigation, we confirm that the instrument mentioned (XAUUSD.G) does not exist on our platform and does not match any instruments offered on our servers. Additionally, no records or tickets reflect the instructions you have raised. For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated. We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation. Best regards, Rox Capitals Team

Dear Client, We kindly request you to provide the following details to verify your concerns: Deposit Details: exact amount, transaction ID, and date Registered Account: MT5 account number or registered email Communication Records: any email, chat, or support ticket reference After our internal investigation, we confirm that the instrument mentioned (XAUUSD.G) does not exist on our platform and does not match any instruments offered on our servers. Additionally, no records or tickets reflect the instructions you have raised. For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated. We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation. Best regards, Rox Capitals Team

Dear Clients, We kindly request you to provide us with the following information to verify your claim and assist you further: Deposit Details – Exact amount, date, and method of deposit. Registered Account Details – Your MT5/MT4 trading account number or registered email address used on our platform. Communication Records – Copies of any emails, chat transcripts, or support ticket numbers where you claim such requests were made. Please note that without these verifiable details, we cannot validate your statement. As a regulated and responsible broker, we maintain strict policies to protect both our clients and our reputation. If you are unable to provide the above, your statements will be considered unverified. We urge you to cooperate so we can resolve this matter promptly and transparently. Thank you for your understanding and support. Best regards, Rox Capitals Team

Dear Client, We kindly request you to provide the following details to verify your concerns: Deposit Details: exact amount, transaction ID, and date Registered Account: MT5 account number or registered email Communication Records: any email, chat, or support ticket reference For transparency, please provide valid and verifiable evidence. Without this, your claims will be considered unsubstantiated. We remain committed to resolving genuine concerns and safeguarding our clients and company’s reputation. Best regards, Rox Capitals Team

We categorically deny these accusations. Rox Capitals does not block accounts or withhold genuine profits. All trades are monitored under strict policies. If a client abuses trading rules or exploits price feed errors, positions may be adjusted or closed to protect system integrity. In such cases, the client’s capital is returned, but further trading is not permitted. After internal review, we found you have filed similar complaints against multiple brokers on Trustpilot, which indicates a pattern. This suggests repeated misuse of trading conditions followed by attempts to damage brokers’ reputations through social media complaints.

Hello dear Jantrading, Sorry for the inconvenience, Allow us some more time we will investigate why your withdrawal was not processed. Thank you