Rights Protection Center

张小伟69

6-10 years

Had no previous issues until the so-called system upgrade, which led to various problems. Called several times, was told the issue was escalated but then nothing followed, just got bounced back. Below is the screenshot of the chat.

Ⅵ

Within 1 year

It still hasn't arrived after a whole week. You said you'd keep verifying and email me, but you haven't notified me even after a week? Scam platform.

FX1993734537

Within 1 year

I used the xm platform for trading, but after making a profit, I was not allowed to withdraw funds. They even directly closed my account, and I couldn't log in to the backend. They claimed I was exploiting their bonus for arbitrage. I don’t even understand what that means—I clearly didn’t use the bonus they gave me; the bonus is still there. They just won’t let me withdraw the money I earned. When I asked the platform, they told me to refer to the email content, but the email didn’t explain how to withdraw either. They don’t say anything when you lose money, but as soon as you make a profit, they block withdrawals. What’s the difference between this and a scam platform? I hope this gets investigated.

FX3686830608

3-5 years

It used to work fine before, but this time it feels worse.

FX1969363174

Within 1 year

Profits deducted without cause during normal trading—are we only allowed to lose, not gain? What's the point of running this platform if it's just outright stealing money?

航司小助手直出

Within 1 year

The withdrawal was submitted on the morning of August 11th and approved on August 12th. However, on August 15th, it was canceled, citing an issue with my card. I was asked to change my card, and after doing so on the 15th, the withdrawal was instantly approved—but the funds never arrived. On the afternoon of the 18th, the platform automatically canceled my withdrawal and resubmitted a new one. The official policy states that withdrawals take 1–3 business days to process, but after a week, the funds still hadn’t arrived. This delay caused insufficient capital for my operations, leading to a margin call. I demand compensation for the losses incurred due to the untimely withdrawal.

FX1357930920

Within 1 year

From July 24, 2025, to the present, I have deposited a total of $16,054 into my live trading account. I am a trend trader who only enters the market at support or resistance levels following the trend. When operating a demo account, I was able to grow the balance from $60,000 to $220,000. However, in live trading, as soon as I enter a position—whether at a support or resistance level—the market immediately reverses direction. The rapid fluctuations cause me to get liquidated instantly, after which the market quickly returns to normal. This platform is undoubtedly a scam, manipulating the market and locking my account. I sincerely request the platform's assistance in negotiating with them to recover my losses. Thank you! Live account: 112012785; Demo account: 48634121.

鹏程万里菁生相伴

6-10 years

On the morning of September 1st, I applied to deposit $500. After submitting the deposit request, the payment system indicated that it couldn't match the order and asked me to resubmit, resulting in multiple deposit request records. Eventually, the order was matched, and I transferred the funds within the specified time according to the order details. However, the funds never arrived. I contacted customer service, and they informed me that the issue had been reported to the payment provider, but there was no response from them. They advised me to wait patiently. It has been over 10 days now, and the response remains the same. To be honest, I have been using this brokerage for more than five years, and this is the first time I've encountered such a situation. I hope the platform resolves this as soon as possible.

一条猫

3-5 years

When requesting a refund, they asked me to provide a personal wallet address. Despite my repeated explanations that your platform had already verified this wallet for deposits and withdrawals, they gave no explanation or warning. They simply waited for the customer to make a mistake so they could seize the deposit funds, resulting in my inability to deposit.

Mrblue

Within 1 year

Account frozen immediately after profit And 50 pips spread with severe slippage

Septiyan Hertarto

Within 1 year

I want to open a position but the description says it can only close a position and I will withdraw funds but it's not possible

秋天322

3-5 years

It's been many days, and the customer service response is that it requires special handling. They don't specify the exact reason. I deposited 60,000 gold, and they won't let me withdraw 50,000?

FX1959708609

Within 1 year

I opened an account with TMGM for trading on April 30, 2025, with a total deposit of $10,000. On June 27, TMGM directly banned my personal backend and account (to the extent that I couldn't even log in, unable to withdraw even the principal) under the pretext of a trading investigation. As of today, July 28, they have illegally withheld my principal for over a month! The actual situation is as follows: 1. They claimed my trading was non-compliant but provided no evidence of any violation. 2. They unlawfully banned my backend and illegally withheld my funds! 3. Negotiations were fruitless—they were unresponsive during communication, constantly demanding various documents, one after another, while repeatedly delaying the resolution process!

Tako5425

Within 1 year

I met GVD Markets at a forex expo in Dubai and opened an account after completing full KYC. When I submitted a withdrawal request, they delayed it for over two weeks and suddenly asked for a Dubai bank account, address proof, and a new KYC video — even though I had already passed verification. I followed all their unreasonable demands. After 19 days, they claimed I made “irregular trades,” closed my account, and said I could only withdraw my principal. I agreed just to get my money back — but then I was locked out of my account completely. No response from support, emails, or the broker. My funds are gone. GVD Markets is a pig-butchering scam platform. They lure victims through expos, wait until funds are deposited, then freeze accounts and disappear. Stay away from GVD Markets! This is not a trustworthy broker — it’s a well-organized fraud.

FX3933525094

Within 1 year

2025.08.04 17:01:37 Short-sold USD/JPY at price 147.055, stop-loss set at 147.300. 2025.08.04 21:05:46 The price did not reach the stop-loss level, yet the platform forcibly triggered the stop-loss. Request the platform to provide a reasonable explanation and compensate for the losses.

nampl02 tulatarn

Within 1 year

I was denied a withdrawal by XM and all the profits I traded were seized. They accused me of violating the rules and closed my trading account, wiping out my profits. I have evidence that I did not violate XM's rules, and I have contacted the service center to ask the customer service officer how I violated the rules. I need proof of how I broke the rules, and I want XM to return my profits because I have invested and traded for many years and have never encountered such an incident.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.

FX2064247250

Within 1 year

Unable to withdraw after winning, customer service plays dumb and refuses to resolve the issue, directly deducting the money from my account.